Title: Practical Change Management

Event: Women's Healthcare Associates, Management Lunch and Learn Series

Date: May 25, 2011, 11:30 A.M. - 1:00 P.M.

Speaker: Christopher Dennis

Creating a new business process and worried the staff won't adopt? Fielding a major software package and don't want productivity to suffer for six months? Heard horror stories about resistance to change?

You know people can change, otherwise no one would be using automobiles, cell phones, or the Internet.

This course delivers for front-line managers: they get a framework for understanding the human mind and practical tools for making change.  We focus on creating emotional engagement (the source of all successful change), on creating an obvious path for busy workers to follow, and on keeping their minds from tiring out before they reach their goal.