Title: Results Driven Leadership, Part 1
Event: Leadership Candidate Training
Date: January 17th, 2018, 8:00 A.M, - 4:00 P.M.
Speaker: Christopher Dennis
Summary
Need to improve your decision making prowess? Have vocal customers? Running in a complex environment? Need it to all add up to a substantial outcome?
This two-part seminar helps federal employees frame and fulfill organizational goals and customer expectations. In the first session we focus on:
- Problem solving
- Customer service
- Decision making
- Wicked problems (where problems mutate and the idea of a conventional 'solution' doesn't apply)
Building from participant’s daily experience, we progressively complicate our working examples, applying new tools and new ideas to keep generating results.